Privacy Policy

1. Introduction

Welcome to Baskaru App. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our business management platform.

This policy applies to all users of our platform, including customers, business owners, and administrators.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name and contact information (email, phone number)
• Business information (company name, address, business type)
• Account credentials and authentication data
• Profile information and preferences
• Payment and billing information

2.2 Business Data

When you use our platform, we collect:

• Order and transaction data
• Inventory and product information
• Customer and supplier data
• Financial and accounting records
• Reports and analytics data

2.3 Technical Information

We automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log files and error reports
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our business management services
• Processing orders, payments, and transactions
• Generating reports and analytics for your business
• Communicating with you about your account and services
• Providing customer support and technical assistance
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Facebook Integration

4.1 Facebook Data We Access

When you connect your Facebook account, we may access:

• Basic profile information (name, email, profile picture)
• Business page information and insights
• Posts and engagement data (with your permission)
• Customer interactions and messages

4.2 How We Use Facebook Data

• Managing your business presence on Facebook
• Analyzing social media performance and engagement
• Facilitating customer communication through Facebook
• Providing integrated reporting and analytics

4.3 Facebook Data Retention

We retain Facebook data only as long as necessary to provide our services. You can disconnect your Facebook account at any time through your account settings.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist in platform operations
• With payment processors for transaction processing
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw consent: Revoke previously given consent

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate and secure your account
• Analyze platform usage and performance
• Provide personalized content and features

You can control cookie settings through your browser preferences.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

11. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.